Arthur & Co Terms of Service and Privacy Policy

1. Definitions

"Arthur & Co", "we", "our", or "us" means the operator of the Arthur & Co platform.

"You" means the person or legal entity using the Service.

2. Service Description

Arthur & Co provides AI-assisted workflows for contract review, document analysis, and operational support.

• Outputs are decision support, not legal, financial, tax, or compliance advice.
• You are responsible for reviewing outputs before making business decisions.

3. Eligibility and Accounts

• You must be at least 18 years old or the legal age of majority in your jurisdiction.
• If you use the Service for an organization, you must have authority to bind that organization.
• You are responsible for account security and all activity under your account.

4. Acceptable Use

You agree not to misuse the Service.

• Do not upload content you do not have rights to share.
• Do not use the Service for illegal, harmful, deceptive, or abusive purposes.
• Do not attempt to reverse engineer, scrape, disrupt, or bypass security controls.
• Do not resell or share access outside your licensed use.

5. Intellectual Property and Data

• You retain ownership of your files and data.
• You grant us a limited license to process your data solely to provide and improve the Service.
• Arthur & Co retains all rights to the platform, software, branding, and system design.

6. Billing, Subscription, and Termination

• Paid subscriptions renew automatically unless canceled before renewal.
• Pricing and plan features may change with notice.
• We may suspend or terminate access for breaches of these Terms, abuse, or legal requirements.

7. Disclaimers and Liability

The Service is provided "as is" and "as available".

To the extent permitted by law, Arthur & Co disclaims implied warranties and is not liable for indirect, incidental, special, or consequential damages.

8. Governing Law

These Terms are governed by Austrian law.

Unless mandatory law requires otherwise, courts in Vienna, Austria have exclusive jurisdiction.

9. Data We Collect

• Account data such as name, email, and company details.
• Uploaded files and workflow inputs used to provide analysis.
• Technical and usage data such as logs, IP address, and browser/device metadata.
• Cookie and similar data for security, analytics, and product performance.

10. How We Use Data

• Operate, secure, maintain, and improve the Service.
• Provide support and service communications.
• Detect abuse, fraud, and security incidents.
• Comply with legal and contractual obligations.

11. Data Training and Sales

We do not sell personal data.

We do not use your documents to train models unless you explicitly opt in.

12. Security, Confidentiality, and Retention

We use technical and organizational safeguards, including encryption and access controls.

We retain data only as long as needed for service delivery, legal obligations, and enforcement of agreements.

13. International Transfers

When data is transferred across borders, we apply safeguards required by applicable law.

14. Your Rights

Depending on your location, you may have rights to:

• Access, correct, delete, or export personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

15. Cookies

We use cookies and similar technologies for security, preferences, and analytics.

Where required by law, we request consent.

16. Changes and Contact

We may update these Terms and this Privacy Policy and will communicate material changes.

For privacy or legal requests, contact us via in-product support or the contact page.